Privacy policy
This policy explains how L’Heure du Voyage collects, uses, retains and protects your personal data when you visit and use the website lheureduvoyage.com. It complies with the EU General Data Protection Regulation (GDPR, 2016/679), the amended French Data Protection Act of January 6, 1978, and the guidelines of the French data protection authority (CNIL).
Data controller
The data controller is:
- [ÉDITEUR_NOM], registered at [ÉDITEUR_ADRESSE]
- Contact: contact@lheureduvoyage.com
Organizations with more than 250 employees must appoint a Data Protection Officer (DPO). This is not the case here; requests are handled directly by the publisher.
Data collected and purposes
1. Browsing data (analytics)
| Data | Purpose | Legal basis | Retention |
|---|---|---|---|
| Page visited | Anonymous audience measurement | Legitimate interest | 12 months |
| Country / region (approximate) | Aggregated geographic statistics | Legitimate interest | 12 months |
| Referrer (sending site) | Understanding acquisition channels | Legitimate interest | 12 months |
| Device / browser type | Technical optimization | Legitimate interest | 12 months |
Audience analytics are powered by Plausible Analytics, a solution that uses neither cookies nor persistent identifiers and never cross-references data with a personal profile. Data is aggregated at collection (your visit is not linked to your identity).
2. Newsletter
If you subscribe to our newsletter, we collect:
| Data | Purpose | Legal basis | Retention |
|---|---|---|---|
| Email address | Sending the newsletter | Explicit consent | Until unsubscription |
| Subscription date | Consent traceability | Legal obligation | 3 years after unsubscription |
You can unsubscribe at any time via the link at the bottom of every email.
3. Contact form
If you contact us via the form or by email:
| Data | Purpose | Legal basis | Retention |
|---|---|---|---|
| Replying to your request | Pre-contractual measure | 3 years after last contact | |
| Name / nickname | Personalizing the reply | Consent | 3 years |
| Message content | Understanding and replying | Consent | 3 years |
4. Affiliate link data
When you click an outbound affiliate link (to partners such as Booking, Chapka, Revolut, etc.), a UTM tracking identifier or cookie is placed by the partner, not by us. We only receive aggregated statistics (click counts, anonymous conversions). Refer to the partner’s privacy policy for details.
Recipients of data
Your data is shared only with strictly necessary providers:
| Provider | Role | Data location |
|---|---|---|
| Cloudflare Pages | Site hosting | Global (CDN), no personal data storage |
| Plausible Analytics | Audience measurement | European Union (Germany) |
| [PRESTATAIRE_NEWSLETTER] | Newsletter handling | [LOCATION] |
| Email provider (contact) | Email reception | European Union |
No data is sold, rented or transferred to third parties for commercial purposes.
Transfers outside the European Union
Cloudflare is a U.S. company. Technical data transiting its CDN is subject to a non-EU transfer governed by the EU Standard Contractual Clauses (Commission decision 2021/914) and additional safeguards published by Cloudflare (encryption in transit and at rest).
No identifying data is stored on U.S. infrastructure.
Your rights
Under GDPR, you have the following rights:
- Right of access: obtain confirmation that data concerning you is being processed, and obtain a copy.
- Right to rectification: have inaccurate data corrected.
- Right to erasure (“right to be forgotten”): have your data erased in the cases provided for in Article 17 GDPR.
- Right to restriction: request that processing be restricted.
- Right to portability: receive your data in a structured format and transmit it to another controller.
- Right to object: object to processing on legitimate grounds.
- Right to withdraw consent at any time, without affecting the lawfulness of prior processing.
- Right to define post-mortem directives on the fate of your data after death (French law).
How to exercise your rights
Send your request to: contact@lheureduvoyage.com, specifying your request and attaching ID if needed for verification. We respond within 1 month maximum (Article 12 GDPR).
Appeals
If a disagreement persists, you may lodge a complaint with the CNIL:
- CNIL : 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France
- Website: https://www.cnil.fr/en/plaintes
EU residents may also contact their national data protection authority.
Data security
We implement appropriate technical and organizational measures:
- HTTPS encryption across the entire site (TLS 1.3)
- Strong authentication (2FA) on all administration tools
- Regular security audits of the infrastructure
- Encrypted backups of the newsletter subscriber database
- Team training on security principles (privacy by design)
Cookies
Cookie-related details are described in our dedicated Cookie Policy.
Policy changes
We may update this policy to reflect technical, legal or organizational developments. The update date is shown at the bottom of the page. In case of substantial changes (new purpose, new recipient), we will inform affected users.
Contact
For any question regarding this policy or your personal data: contact@lheureduvoyage.com.
Policy last updated on May 22, 2026.